Research
Find the real job and the constraint.
I helped the company start products at 0→1 — research, workshop, ideation, design, and test. These two case studies are the ones I am showing: Retire, which did not launch, and Claims Advocate, which did.
Each product started as an open problem. I helped frame the evidence, run the room, turn options into a point of view, design the first experience, and test whether it held. Launch was earned — not automatic.
Find the real job and the constraint.
Get the company looking at the same problem.
Make alternatives specific enough to judge.
Commit to an experience the team can build.
Check whether people can use it — and would.
Launch when the evidence holds — or stop with a clear why.
Why it did not launch — and why it was still worth it. Weak sales and GTM signal, plus a product judgment call on the idea itself.
Coming soonHow a claims problem became an advocate model, then something the company could put in front of people.
Coming soon